1. Rosabeth Moss Kanter has written extensively on the subject of change management. Kanter's management theory provides a framework that you may use to improve your organization's efficiency.
        Kanter's theory suggests that the way an organization operates is an integral component in how employees derive their attitudes and behaviors. The Moss Kanter theory proposes that employees exhibit different behaviors based upon whether certain structural supports were in place. The following precepts sum up the Management Theory of Rosabeth Moss Kanter:
        1. Kanter's theory states power is derived from formal and informal sources.
        2. Staff requires access to resources to meet organizational goals according to Rosabeth Kanter.
        3. Increase staff knowledge and skills and Rosabeth Moss Kanter believes they will be more productive.

        Communicate organizational goals as part of Kanter's change theory

        Kanter's change theory states that information must be shared from the top down so that everyone is aware of organizational goals. Spreading knowledge and sharing ideas will lead to innovative ideas and collaboration from the staff. 

        Foster an environment of alliance per Kanter's theory

        At the heart of Kanter's management theories is the idea that people derive power alliances they form within the organization with superiors, with peers, and with subordinates. This means that you have to allow staff to socialize a little so that they can network within your organization. Sometimes the ability to get things done comes down to how you can exert influences on others. 
        Harvard Business.

        Empower your staff as an essential part of Kanter's management theories

        Empowering your staff sounds like a no-brainer concept, but many organizations fail to do just that. You cannot give employee's goals without the resources and training to achieve them. Kanter's theory proposes that a staff who feels they have reasonable workloads, some measure of control over their work, and are rewarded for their contributions will be more engaged in their work. 

        Provide support to increase productivity according to the Moss Kanter management theory

        Rosabeth Kanter defines support as receiving feedback from peers and management. Rosabeth Moss Kanter contends that staff who feels they are supported by management will have a greater stake in the organization and will be more productive and happy than those who are not supported by management. 
        • This information about Rosabeth Moss Kanter and her management theories has hopefully given you some new ideas for your organization. Consider hiring a change management consultant to implement changes that your organization should make.
        Kanter, Rosabeth Moss, and Matthew Bird. "Cancer Treatment Centers of America: Scaling the Mother Standard of Care." Harvard Business School Case 312-073, December 2011. (Revised December 2011.) View Details
      1. Kanter, Rosabeth M., and Ethan S Bernstein. "Omron: Sensing Society." Harvard Business School Case 309-066, November 2008. (Revised February 2009.) View Details
      2. Kanter, Rosabeth M., and Matthew Bird. "Procter & Gamble in the 21st Century (B): Welcoming Gillette (Abridged)." Harvard Business School Supplement 309-084, December 2008. View Details
      3. Kanter, Rosabeth M., and Lance P. Pierce. "Still Leading (B1): Hon. Michael Bloomberg - From Mogul to Mayor." Harvard Business School Case 308-043, September 2007. View Details
      4. Kanter, Rosabeth M., and Lance P. Pierce. "Still Leading (B2): Colonel Robert Gordon: New Service, New Sector." Harvard Business School Case 308-039, September 2007. View Details
      5. Kanter, Rosabeth M., and Lance P. Pierce. "Still Leading (B3): Gerry House - Impact of a Different Scale." Harvard Business School Case 308-038, September 2007. View Details
      6. Kanter, Rosabeth M., and Lance P. Pierce. "Still Leading (B4): Lee Iacocca - Driving Impact." Harvard Business School Case 308-046, September 2007. View Details
      7. Kanter, Rosabeth M., and Lance P. Pierce. "Still Leading (B5): General Claudia Kennedy - In Command of Life." Harvard Business School Case 308-037, September 2007. View Details
      8. Kanter, Rosabeth M., and Lance P. Pierce. "Still Leading (B6): Sherry Lansing - Producing Social Change." Harvard Business School Case 308-036, September 2007. View Details
      9. Kanter, Rosabeth M., and Lance P. Pierce. "Still Leading (B7): Dr. Evelyn Murphy - The Next Campaign." Harvard Business School Case 308-040, September 2007. View Details
      10. Kanter, Rosabeth M., and Lance P. Pierce. "Still Leading (B8): Paul Newman - Newman's Own Script." Harvard Business School Case 308-045, September 2007. View Details
      11. Kanter, Rosabeth M., and Lance P. Pierce. "Still Leading (B9): Hon. Colin Powell - A Portfolio for Powerful Impact." Harvard Business School Case 308-041, September 2007. View Details
      12. Kanter, Rosabeth M., Lance P. Pierce, and Ryan Leo Raffaelli. "ABN AMRO Bank N.V.: Global Change Agents." Harvard Business School Case 307-050, April 2007. View Details
      13. Kanter, Rosabeth M. The Case of Leadership Inertia"." Harvard Business School Case 303-125, April 2006. View Details
      14. Kanter, Rosabeth M., Ryan Leo Raffaelli, and Michelle Heskett. "Medical Innovation Beyond MedStar: Mobilizing for National Impact." Harvard Business School Case 306-096, April 2006. View Details
      15. Kanter, Rosabeth M., and Euvin Naidoo. "Nelson Mandela, Turnaround Leader." Harvard Business School Case 304-035, September 2003. View Details
      16. Kanter, Rosabeth M., and Kevin Morris. "Peabody Elementary School (B)." Harvard Business School Case 303-135, June 2003. (Revised September 2003.) View Details
      17. Kanter, Rosabeth M., and Ryan Raffaelli. "Union City Schools: Sustaining The Turnaround." Harvard Business School Case 303-137, June 2003. (Revised July 2003.) View Details
      18. Kanter, Rosabeth M., and Michelle Heskett. "Booker T. Washington High School." Harvard Business School Case 303-136, June 2003. View Details
      19. Kanter, Rosabeth M., and Kevin Morris. "Peabody Elementary School (A)." Harvard Business School Case 303-134, June 2003. View Details
      20. Kanter, Rosabeth M., and Kevin Morris. "Memphis City Schools." Harvard Business School Case 303-133, June 2003. View Details
      21. Kanter, Rosabeth M. "Cynthia Hogan and the Birth of Novartis." Harvard Business School Case 897-126, December 1996. (Revised June 2003.) View Details
      22. Kanter, Rosabeth M., and Douglas A Raymond. "Management and Creativity in Television Broadcasting." Harvard Business School Background Note 303-108, March 2003. View Details
      23. Kanter, Rosabeth M., and Michelle Heskett. "Washington Hospital Center (A): Rescuing Emergency Medicine." Harvard Business School Case 303-019, July 2002. (Revised August 2002.) View Details
      24. Kanter, Rosabeth M., and Michelle Heskett. "Washington Hospital Center (B): The Power of Insight." Harvard Business School Case 303-020, July 2002. (Revised August 2002.) View Details
      25. Kanter, Rosabeth M., and Michelle Heskett. "Washington Hospital Center (C): Progress and Prospects, 1995-2001." Harvard Business School Case 303-021, July 2002. (Revised August 2002.) View Details
      26. Kanter, Rosabeth M., and Michelle Heskett. "Washington Hospital Center (D): Emergency Medicine After September 11." Harvard Business School Case 303-022, July 2002. (Revised August 2002.) View Details
      27. Kanter, Rosabeth M., and Pamela A. Yatsko. "iSteelAsia (A)." Harvard Business School Case 301-025, November 2000. (Revised December 2001.) View Details
      28. Kanter, Rosabeth M., and Jane Roessner. "Sun Microsystems, Inc. (A): An Enterprise of Change." Harvard Business School Case 300-074, December 1999. View Details
      29. Kanter, Rosabeth M., and Jane Roessner. Sun Microsystems, Inc. (A1): "Dot-comming" the World: Philip Nenon on a Billion Dollar Bet. Harvard Business School Case 300-075, December 1999. View Details
      30. Kanter, Rosabeth M., and Jane Roessner. "Sun Microsystems, Inc. (A2): Network Visions: Mike Clary on the Product that Hid in HR." Harvard Business School Case 300-076, December 1999. View Details
      31. Kanter, Rosabeth M., and Jane Roessner. "Sun Microsystems, Inc. (A3): Network Computer: Robert Gianni on Answering the Skeptics." Harvard Business School Case 300-077, December 1999. View Details
      32. Kanter, Rosabeth M., and Jane Roessner. Sun Microsystems, Inc. (A4): Sun Peak: Helen Yang and Mark Walden on "Running Sun on Sun". Harvard Business School Case 300-078, December 1999. View Details
      33. Kanter, Rosabeth M., and Jane Roessner. "Sun Microsystems, Inc. (A6): Enterprise 250: Mark Canepa on the Newcomer as Change Agent." Harvard Business School Case 300-080, December 1999. View Details
      34. Kanter, Rosabeth M., and Jane Roessner. "Sun Microsystems, Inc. (B): Nurturing Entrepreneurs and Change Agents." Harvard Business School Case 300-081, December 1999. View Details
      35. Kanter, Rosabeth M. "E-Business at Honeywell International (A): AlliedSignal 1999." Harvard Business School Case 300-088, December 1999. View Details
      36. Kanter, Rosabeth M., and Jane Roessner. "Sun Microsystems, Inc. (A5): Solaris 7: Rich Green on Product Strategy and Culture Change." Harvard Business School Case 300-079, December 1999. View Details
      37. Kanter, Rosabeth M., and Thomas Dretler. "Elsie Y. Cross Associates, Inc. and CoreStates Financial Corp." Harvard Business School Case 897-065, January 1997. (Revised February 1998.) View Details
      38. Kanter, Rosabeth M., and Thomas Dretler. "Mark Verdi." Harvard Business School Case 897-131, January 1997. View Details

      Presentations

      1. Kanter, Rosabeth M. "Values Investing: How Companies Create Innovation, Profits, & Social Good." Bentley University Center for Business Ethics, Waltham, MA, May 1, 2010. View Details
      2. Kanter, R. M. "Mastering Change." In Mobilizing Corporate Energies. Paper presented at the St. Gallen Symposium, St. Gallen, Switzerland, January 01, 1993. View Details
      3. Kanter, R. M. "The Future of Bureaucracy and Hierarchy in Organizational Theory: A Report from the Field." In Social Theory and Emerging Issues in a Changing Society. Paper presented at the University of Chicago/Russell Sage Foundation Conference, April 01, 1989. View Details
      4. Kanter, R. M. "The New Workforce Meets the Changing Workplace: Strains, Dilemmas, and Contradictions in Attempts to Implement Participative and Entrepreneurial Management." Paper presented at the American Sociological Association Annual Meeting, Washington, DC, August 01, 1985. (Reprintings include: Human Resource Management, vol. 25 (Winter 1986);The Nature of Work: Sociological Perspectives, edited by K.T. Erikson and S.P. Vallas. New Haven: Yale University Press, 1990; Creative Personnel Practices, edited by J.N. Matzer. Washington, D.C.: International City Management Association, 1988.) View Details
      5. Kanter, R. M. "The Architecture of Organizational Change: Linking Micro to Macro in the Change Process." Paper presented at the Academy of Management Annual Meeting, San Diego, August 01, 1985. View Details
      6. Kanter, R. M. "Ensuring Minority Achievement in Corporations: The Importance of Structural Theory and Structural Change." Paper presented at the Rutgers Conference on Minorities in Business, September 01, 1984. (Reprinted in Ensuring Minority Success in Corporate Management, edited by N. DiTomaso. N.Y.: Plenum, 1987.) View Details
      7. Kanter, R. M. "Frontiers for Strategic Human Resource Planning and Management." Paper presented at the Conference on Strategic Management of Human Resources, University of Michigan, January 01, 1983. (Reprinted in Human Resource Management, vol. 22 (spring/summer 1983), pp. 9-21.) View Details
      8. Kanter, R. M. "Social Indicators of the Changing Relationship of Individuals and Organizations." Paper presented at the Social Science Research Council Conference on Social Indicators, December 01, 1981. View Details
      9. Kanter, R. M. "The Development and Transmission of New Workplace Structures: Organizational and Market Characteristics of Innovating Corporations." Paper presented at the American Sociological Association Annual Meeting, Toronto, August 01, 1981. View Details
      10. Kanter, R. M. "Contemporary Organizations." Paper presented at the Common Learning: A Carnegie Colloquium on General Education, University of Chicago, April 01, 1981. (Reprinted in Common Learning: A Carnegie Colloquium on General Education, edited by E. Boyer. Washington, D.C.: Carnegie Foundation, 1981, pp. 74-93.) View Details
      11. Kanter, R. M., and B. A. Stein. "Value Change and the Public Workforce: Labor Force Trends and the Salience of Opportunity and Power." Paper presented at the Public Management Research Conference, U.S. Office of Personnel Management, Washington, DC, November 01, 1980. (Also in The Changing Character of the Public Workforce. Washington, D.C.: U.S. Office of Personnel Management, 1981, pp. 66-80 (with B.A. Stein). Reprintings include Current Issues in Public Administration, edited by F.S. Lane. N. Y.: St. Martins, 1982; Developing Organizational and Human Resources in the Turbulent 1980s, edited by D.B. Gutknecht and J. Loorum. University Press of America, 1984.) View Details
      12. Kanter, R. M. "Power and Change in and by Organizations: Setting Intellectual Directions for Organizational Sociology." In Occupations, Labor Markets and Firms. Paper presented at the American Sociological Association Annual Meeting, New York, August 01, 1980. View Details
      13. Kanter, R. M., and A. R. Cohen. "The Impact of Public and Private Institutional Policies on Families: The Work Place." Paper presented at the White House Conference on Families, Washington, DC, January 01, 1980. View Details
      14. Kanter, R. M. "Organizational Locations as a Link between Structure and Behavior: General Considerations and the Case of Opportunity and Power." Paper presented at the American Sociological Association Annual Meeting, Boston, MA, August 01, 1979. (Thematic (Invited) Session on Complex Organizations, Boston, August 1979. Also in Developing Organizational and Human Resources in the Turbulent 1980s, edited by D.B. Gutknecht and J. Loorum University Press of America, 1984.) View Details
      15. Kanter, R. M., B. A. Stein, D. Brinkerhoff, and Daniel J. Isenberg. "Can Industrial Workers Reform Their Own Work? A Sociologically-Oriented Quality-of-Worklife Project in an Electronics Factory." Paper presented at the American Sociological Association Annual Meeting, Boston, MA, August 01, 1979. (Published as "Building Participatory Democracy within a Conventional Corporation." In Workplace Democracy, edited by J. Rothschild-Whitt and F. Lindenfield, Boston: Porter Sargent, 1982.) View Details
      16. Kanter, R. M. "Changing the Shape of Work: Reform in Academe." In Current Issues in Higher Education: 1979 Conference Series. Paper presented at the American Association for Higher Education Annual Meeting, Washington, DC, April 01, 1979. (Keynote Address.) View Details
      17. Kanter, R. M. "Powerlessness Corrupts: Structural Influences on Organizational Behavior." Paper presented at the American Sociological Association Annual Meeting, San Francisco, September 01, 1978. (Also inLife in Organizations. N.Y.: Basic Books, 1979.) View Details
      18. Kanter, R. M. "The Impact of Organizational Structure: Models and Methods for Change." Paper presented at the International Conference on Implementing Equal Pay and Equal Opportunity, Wellesley College, Center for Research on Women, May 01, 1978. (Also in Equal Opportunity Policy for Women, edited by R.S. Ratner. Philadelphia: Temple University Press, 1979.) View Details
      19. Kanter, R. M. "The Changing Shape of Work: Psychosocial Trends in America." Paper presented at the American Association for Higher Education Annual Meeting, Chicago, March 01, 1978. (Also in Current Issues in Higher Education: 1978 National Conference Series. Washington, D.C.: American Association for Higher Education, 1978.) View Details
      20. Kanter, R. M. "Working and Loving America: Work Systems as a Source of Constraints on Families." Paper presented at the Smithsonian International Symposium, Washington, DC, June 17, 1977. (Published as "Jobs and Families: Impact of Working Roles on Family Life." Children Today (HEW Children's Bureau of Publication), vol. 7 (March-April 1978), pp. 11-16. Reprintings include: Structure and Process: Readings for Introductory Sociology, edited by R.A. Peterson and C.A. Vaughan. Belmont, Calif.: Wadsworth, 1985; The Adult Years: Continuity and Change. College Park, Md: International University Consortium, 1984; new edition, 1992.) View Details
      21. Kanter, R. M. "Access to Opportunity and Power: Measuring Racism/Sexism inside Organizations." Paper presented at the Research Symposium on Social Indicators in Institutional Racism/Sexism, April 01, 1977. (Also published as "Differential Access to Opportunity and Power" inDiscrimination in Organizations, edited by R. Alvarez and K.G. Lutterman, Jossey-Bass, 1979.) View Details
      22. Kanter, R. M. "Organizational Structure and Occupational Role Definition: The Case of Managers." Paper presented at the American Sociological Association Annual Meeting, New York, September 01, 1976. (Plenary Session for Section on Organizations and Occupations.) View Details
      23. Kanter, R. M. "The Impact of Hierarchial Structures on the Work Behavior of Women and Men." Paper presented at the American Sociological Association Annual Meeting, San Francisco, September 01, 1975. (Also inSocial Problems, vol. 23 (April 1976), pp. 425-30. Reprintings include:Industrial Relations in a New Age, edited by C. Kerr and P.D. Staudohar. San Francisco: Jossey Bass, 1986; Sex and Gender Reader, edited by L. Richardson and V.A. Taylor Lexington. Mass.: Heath, 1981; Women and Work: Problems and Perspectives, edited by R. Kahn-Hut, et al. N.Y.: Oxford, 1982.) View Details
      24. Kanter, R. M. "A Comparative Framework for Socialization Practices in Traditional and Modern Communes." Paper presented at the American Anthropological Association Annual Meeting, Mexico City, November 01, 1974. View Details
      25. Kanter, R. M., D. K. Weisberg, and D. T. Jaffe. "Coupling, Parenting, and the Presence of Others: Intimate Relationships in Communal Households." Paper presented at the Society for the Study of Social Problems Annual Meeting, Montreal, September 01, 1974. (Also presented at the 1974 meetings of the American Psychological Association, New Orleans, pp. 433-52 (with D.K. Weisberg and D.T. Jaffe). Reprinted in Family Relationships, edited G.K. Phelen. Minneapolis: Burgess, 1978.) View Details
      26. Kanter, R. M., and B. A. Stein. "Social Multiplier Effects in Community Economic Development." Paper presented at the American Sociological Association Annual Meeting, Montreal, September 01, 1974. View Details
      27. Kanter, R. M., and B. A. Stein. "The Social Functions of Products and the Nature of Organizations." Paper presented at the American Sociological Association Annual Meeting, Montreal, September 01, 1974. View Details
      28. Kanter, R. M. "Urban Communes and Family History." Paper presented at the Organization of American Historians Annual Meeting, Denver, April 01, 1974. (Published as "Roots versus Restlessness: Cooperative Households, The City, and Recurrent Issues in American Family Life." Massachusetts Review 17 (summer 1976):331-53.) View Details
      29. Kanter, R. M. "Women in Organizations: Change Agent Skills." Paper presented at the New Technology in Organization Development Conference, New Orleans, February 01, 1974. (Also in Current Issues and Strategies in Organization Development, edited by W.R. Burke. N.Y.: Behavioral Publications, 1976; Portions published as "On Ending Female Tokenism in T-Groups," Social Change, vol. 5 (1975), pp. 1-3. Reprinted inSensitivity Training and the Laboratory Approach, edited by R.T. Golembiewski and A. Blumberg. Third Edition. Itasca, IL: Peacock, 1977.) View Details
      30. Kanter, R. M., and M. Halter. "De-Housewifing Women, Domesticating Men: Equality between the Sexes in Urban Communes." Paper presented at the Annual Convention of the American Psychological Association, Montreal, August 01, 1973. (Also in Marriage and Family Interaction, edited by J. Heiss. Second Edition. Chicago: Rand McNally, 1976. (with M. Halter); Reprinted inModern Sociology: Introductory Readings, edited by P. Worsley London: Penguin, 1978.) View Details
      31. Kanter, R. M. "Communes, The Family and Sex Roles." Paper presented at the American Sociological Association Annual Meeting, August 01, 1972. (Also in Communes: Creating and Managing the Collective Life, edited by R.M. Kanter N.Y.: Harper and Row, 1973.) View Details
      32. Kanter, R. M., G. Alperovitz, H. Cox, C. Hampden-Turner, J. Lynch, J. Morey, and C. S. Jencks. "Prospectus for a New City, 1970." In Getting it All Together: Some Group Issues in Communes. Paper presented at the Annual Meeting of the American Orthopsychiatric Association, Washington, DC, March 01, 1971. (Published in the American Journal of Orthopsychiatry, vol. 42 (July 1972), pp. 632-43. Reprintings include The Future of the Family, by L.K. Howe N.Y.: Simon & Schuster, 1972. Also Touchstone Books;Intimacy, Family and Society, and The Family in Transition, by A. Skolnick and J. Skolnick. Second Edition. Little, Brown; Doing Unto Others, by Z. Rubin. Englewood Cliffs, N.J.: Prentice Hall, 1984.) View Details
      33. Kanter, R. M. "Communes of the Past and Present." Paper presented at the Society for the Study of Social Problems Annual Meeting, Washington, DC, August 01, 1970. View Details
      34. Kanter, R. M. "Commitment Mechanisms in Utopian Communities." Paper presented at the American Sociological Association Annual Meeting, San Francisco, CA, August 01, 1967. View Details
      35. Kanter, R. M. "The Organization Child: Experience Management in a Nursery School." Paper presented at the American Sociological Association Annual Meeting, Miami Beach, FL, August 01, 1966. (Working Paper No. 16, University of Michigan, Center for Research on Social Organization Also inSociology of Education, vol. 45 (spring 1972), pp. 186-212. Reprinted in The Hidden Curriculum and Moral Education, edited by Purpel and H.A. Giroux. Berkeley, Calif.: McCutchan, 1982.) View Details

      Other Publications and Materials

      1. Kanter, R. M. "Creating Stakeholder Value: NCR Annual Report." January 1987. (Reprinted in The Corporate Social Challenge, edited by J.E. Stacey & F. Sturdivant Homewood, Ill.: Irwin, 1989.) View Details

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